Privacy Policy
Last Updated: October 2, 2026
At CleanRide, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or otherwise interact with our store.
Our store is powered by Shopify, which provides the technology used to operate our online store and process customer transactions.
1. Information We Collect
When you visit our website, place an order, create an account, contact us, or otherwise interact with CleanRide, we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Products you purchase
- Order history
- Information you provide when contacting customer service
- Device, browser, IP address, and website usage information
- Information collected through cookies and similar technologies
We only collect information that is reasonably necessary to operate our business, provide our products and services, process orders, communicate with customers, and improve our website.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Process payments
- Ship your purchases
- Provide customer service
- Communicate with you about your orders
- Send transactional emails and important updates
- Improve our website, products, and customer experience
- Prevent fraud, unauthorized transactions, and other security issues
- Comply with applicable laws and legal obligations
- Send marketing communications when permitted by law and when you have provided the appropriate consent
3. How We Share Your Information
We may share your information with trusted third parties when necessary to operate our business. These may include:
- Shopify, which hosts and supports our online store
- Payment processors and financial service providers
- Shipping and delivery companies
- Website, analytics, and technology service providers
- Marketing and advertising service providers, where applicable
- Customer service and business-support providers
- Government authorities or other parties when required by law
We do not sell your personal information for money.
Some third-party services may independently collect or process information according to their own privacy policies. We encourage you to review the privacy policies of services you use through our website.
4. Shopify
Our online store is powered by Shopify. Shopify may collect and process personal information about visitors and customers in connection with providing its services.
For more information about how Shopify handles personal information, please review Shopify’s Consumer Privacy Policy.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep our website functioning properly
- Remember your preferences
- Process and maintain shopping carts
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing or advertising where applicable
- Help protect our website from fraud and unauthorized activity
You may be able to control or disable certain cookies through your browser or through available privacy settings. Disabling cookies may affect certain features of our website.
6. Marketing Communications
If you provide your email address or phone number and consent to receive marketing communications, we may send you information about CleanRide products, promotions, special offers, or other updates.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.
Transactional communications, such as order confirmations, shipping updates, and customer-service communications, may still be sent when necessary to fulfill your order or provide requested services.
7. Data Security
We take reasonable measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is collected or used
- Opt out of certain marketing communications
- Exercise other privacy rights provided by applicable law
Some privacy rights may be subject to exceptions or limitations under applicable law.
To submit a privacy-related request, contact us using the information provided below.
10. Children’s Privacy
Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.
11. Third-Party Websites and Services
Our website may contain links to websites, services, or applications operated by third parties. We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policies of any third-party websites or services before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy. Your continued use of our website after an updated policy is posted means that you acknowledge the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:
CleanRide
Email: [YOUR BUSINESS EMAIL]
Business Address: [YOUR BUSINESS ADDRESS]
Website: [YOUR WEBSITE URL]
We will review and respond to privacy requests in accordance with applicable law.